Went to Woolys yesterday to get my new shocks. Thought I wouldn’t have them in time to do the Oaks Trail today, but the guys said they’d see what they could do. Went for some breakfast with Jacqui, and as we were walking back to the car, I got a call to say my bike was ready. Picked it up only to see that they’d thrown in a free pump, replaced a broken brake for free, and dropped about $40 off the total price! Now that’s service for you.