Well, two weeks ago my iPod fell off my lap while I was on the bus home. Two days after that it stopped working, just over a month since it came out of warranty. No choice but to send it back to Apple and eat the $380 projected cost to fix it. Well, I got it back yesterday and Apple replaced it “under warranty” ;-)
I’m either a lucky bastard, or they had a look at their records and realised how much gear I’ve bought from them over the last few years and decided to reward a valued customer. Either way it’s happy days!